The AI-Powered Customer Experience Stack is here.
If your customer experience strategy isn’t evolving with it, you’re already behind.
In Session one, industry experts Eric Matisoff from Adobe and Joe Christopher from BlastX Consulting take you on a journey to value when using the Adobe Data Insights Agent.
This webinar is for any executive that wants to see how AI can help them get more from their customer experience investment.
Watch On Demand Today!
See the Adobe Insights Agent Work it's Magic
On Demand
What You'll Learn
See pragmatic AI at work. Watch the evolution from dashboards to dialog and see how AI fuels self-service in Adobe CJA with the Data Insights Agent.
Topics covered include:
- How to close skills gaps with natural language
- How to shift focus to question quality over chart-building
- The best way to leverage AI by role
- Tactics for optimizing use of the Data Insights Agent
Adobe & BlastX Industry Experts Guide Your AI Discovery Journey
Eric Matisoff
Principal Evangelist, Analytics & Data Science - Adobe
As Adobe’s Evangelist for Data Science and Analytics, Eric Matisoff helps organizations make the most of Adobe’s analytics tools. He works with top brands and analytics professionals to clarify Adobe’s vision, simplify the Adobe Experience Cloud, and spark meaningful conversations about the future of the industry.
Eric is passionate about empowering data enthusiasts and shaping the evolving world of digital analytics through insight, strategy, and thought leadership.
Joe Christopher
VP, Technology Solutions - BlastX Consulting
Joe Christopher is VP of Technology Solutions at BlastX Consulting, where he helps organizations turn complex technical challenges into impactful customer experiences. With over 20 years of experience and certifications in Adobe Analytics, Customer Journey Analytics, and Adobe Target, Joe leads clients in building data-driven cultures rooted in privacy and innovation.
Joe also heads AI initiatives at BlastX, guiding companies in operationalizing AI to elevate digital experiences and drive measurable business results.
AI thought Leadership Resources For You
AI Insight
Establishing a Reliable Path to AI-Driven Insights
Artificial Intelligence (AI) promises powerful insights, but only if your data is ready for it. Too often, organizations rush to apply AI without first laying the right groundwork, which leads to unreliable results and missed opportunities. In this two-part series, we walk through a practical approach for teams that want to use AI for data analysis in a way that drives real business outcomes.
AI INSIGHT
7 Data Management Trends Driving AI & Personalization in 2025
Managing and leveraging data for digital experiences is no longer a competitive advantage—it’s a business necessity. In 2025, organizations must navigate expanding data volumes, AI integration across operations, and the demand for real-time insights to drive personalization and efficiency.
Save your spot for one or all of these webinars and make AI your