How We Help

We help leading brands elevate customer experiences at every digital touchpoint.

What’s driving your CX Strategy?

Forward-leaning brands who understand their customers are revising their CX strategies leading with data & personalization. Whether this is brand new for you or you’ve been at it a while, we can help.

CX Strategy

Create your next competitive advantage.

Refine or redefine the digital customer experience (CX) for your brand.

Expertise:

CX Strategy & Design
Digital Strategy

Customer & User Research
Journey Mapping

Martech & Innovation

Transform your Martech stack into a customer intelligence and engagement hub.

Ensure your technology investments propel digital customer experience to the next level.

Expertise:

MarTech Technical Strategy
Data Engineering & Integration
Single View of Customer

CDP Activation
Digital Analytics Strategy
Tag Management

Analytics & Insights

Turn data into meaning, value, and impact.

Your customer data has a story to tell. Equip your company to better understand that story and write the next chapter.

Expertise:

Analytics Strategy & Implementation (Descriptive)
Exploratory Analysis & Insights (Diagnostic)

Strategic Reporting
Data Storytelling

Digital Experience Optimization

Create and optimize seamless customer experiences and journeys.

Build meaningful digital experiences that transcend the rising expectations of your customers.

Expertise:

User Experience Audit
Experimentation & Personalization

Voice of Customer Analysis
SEO Strategy & Optimization

Build a customer experience for your brand.

Don't Settle For Mediocre

Leverage the collective industry-specific and cross-industry expertise of BlastX Consultants. We’ve helped clients in healthcare, finance & banking, retail/eCommerce, hospitality & travel, government, and the public sector transform customer experiences with our services.

Here’s a sample of the cross-industry value and impact we’ve created for leading brands.