Adobe Customer Journey Analytics (CJA) CONSULTING

Connect With Your Customers Across Journeys Like Never Before

Adobe Customer Journey Analytics (CJA) is a powerful and complex insights juggernaut. Optimizing every aspect of it can change the way you engage with your customers forever.

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What is Adobe CJA and Why is it Important?

Adobe Customer Journey Analytics unifies online and offline data for a complete view of customer journeys. With advanced visualization and analysis, it helps uncover trends, optimize touchpoints, and deliver seamless, personalized experiences.

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Customer Journey Analytics Can Be Overwhelming

Integrating data to understand the full customer journey is challenging. Many struggle to maximize Adobe Customer Journey Analytics due to fragmented systems, misaligned strategies, or limited expertise.

Reap the Reward of Really Understanding Your Customers

When optimized, Adobe Customer Journey Analytics reveals unmatched customer insights. By connecting data across channels, it enables trend identification, personalized experiences, and data-driven decisions that boost engagement, loyalty, and revenue.

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Adobe Customer Journey Analytics Expertise & Impact

BlastX Consulting’s certified experts unlock Adobe Customer Journey Analytics’ full potential, ensuring connected, actionable data aligned with your business goals.

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Strategic Planning

Expertise: Deep industry knowledge and Adobe Customer Journey Analytics to build strategies that align with your business objectives to power customer journey insights.

Impact: Align Adobe Customer Journey Analytics with your unique business goals for the right insights.

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Readiness Assessment

Expertise: We assess gaps, opportunities, and readiness for a seamless transition to Adobe Customer Journey Analytics.

Impact: Align data, processes, and goals for a seamless transition and maximum value.

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Platform Audits, Migrations, and Implementations

Expertise: Certified consultants ensure successful Adobe CJA and AEP migrations.

Impact: Achieve seamless integration and accurate data for impactful decisions.

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Insights and Storytelling

Expertise: Transforming complex data into clear, actionable customer journey insights.

Impact: Delivering compelling, data-driven narratives that drive strategic decisions.

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Adobe Tag Management

Expertise: Designing and implementing strategies to ensure reliable data collection across all touchpoints.

Impact: Simplify and optimize data collection with expert tag management services from analytics to marketing tags and beyond.

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Data Governance

Expertise: Bringing reliable frameworks to build governance, maintain data accuracy, and ensure compliance.

Impact: Establishes trusted and reliable organizational data practices for compliance and scalability.

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Data Orchestration and ETL

Expertise: Designing scalable solutions to integrate, transform, and manage data flow in and out of Adobe CJA.

Impact: Access to a highly integrated and managed way to effectively power analytics.

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Change Management and Training

Expertise: Customized and thoughtful training is designed and executed by a certified consultant on your data.

Impact: Arm your teams with everything they need to get the most from your analytics platform investment.

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Managed Adobe CJA Services

Expertise: Providing the support to ensure your Adobe Customer Journey Analytics instance is maintained, reliable, and aligned with your evolving business goals.

Impact: Trusted, ongoing support to keep your customer journey analytics strategy and maturity ahead of the curve.

Driving Adobe CJA Impacts that Matter

99%

Decrease in Refresh Time

300%

Increase in Sales Among Mobile Users

30%

Increase in Analyst Productivity

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We view the BlastX Consulting team as trusted as subject matter experts for analytics and measurement.

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Jeremy Shaffer
Manager, Ecommerce Analytics

Adobe and BlastX Insights

Building an End-to-End Customer Journey Analytics Foundation

Experts from Adobe and BlastX Consulting explore the Adobe Customer Journey Analytics interface, showing how its robust features address long-standing challenges, enable self-service analytics, and reveal actionable insights.

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See how 30+ sites, 15+ data sets, 100+ reports, and historical data migrated from Google Analytics (GA360) in record time to Adobe Customer Journey Analytics and laid the path for a bright future.

Adobe Analytics Rockstar Trent Thayne breaks down how to use Journey Canvas in Adobe Customer Journey Analytics to swiftly and effectively analyze redesigned experiences for optimal impact.

Experience BlastX: We Do Consulting Differently

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Your Experience With Us Matters

We’re here to earn your trust. Together, we’ll optimize Adobe Customer Journey Analytics (CJA) and you'll experience a new level of insight and enablement. 

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Impact Is Our Measure of Success

Our ‘Make Your Mark’ purpose guides your journey to deeper customer understanding, improved marketing ROI, and optimized experiences.

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We Evolve Together, Creating Real Progress

We want to see you take full advantage of Adobe Customer Journey Analytics and deliver sustained value creation for your customers and your brand for years to come.

Trent Thayne

Trent Thayne
Adobe Analytics Rockstar

Certified Adobe Rockstars Live Here

BlastX Consulting experts are thought leaders and certified to help you get the most from your Adobe CJA/AEP investment.

BlastX Consulting teammates have more than 50 credentials and 30 certifications across 6 different products within Adobe Experience Cloud.

We help companies like yours rapidly implement and optimize every aspect of the Adobe experience.

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Adobe Experience Cloud Services

BlastX Consulting can help you in virtually every component of Adobe Experience Cloud. Here’s a list of services our consultants provide across the Adobe solution landscape:

Experience BlastX and make Adobe Customer Journey Analytics yourcompetitive advantage.insights creator.intelligence builder.new best friend.marketing sing.