Data Distrust Is Quietly Breaking Your CX Strategy
By the numbers: Gartner predicts that by 2028, half of all organizations will adopt a zero-trust posture toward their own data, a direct response to the growing volume of unverified AI-generated content moving through enterprise systems. Gartner's 2026 CIO and Technology Executive Survey found that 84 percent of respondents expect their enterprise to increase funding for generative AI this year. That's a ...
